
Said "Yes" in 2008
Said "Yes" in 2024
The City of Santa Clara once led California in local government ethics.
The Santa Clara Code of Ethics & Values, Behavioral Standards, and comprehensive training programs, all adopted in 2000, were groundbreaking, award-winning, and nationally recognized.
Santa Clara was a role model for many cities tired of win-at-all-costs, crush-the-competition City Council campaigns — and the dysfunction that too often followed them onto the Council dais.
Of all the program's accomplishments, the most important was that residents trusted the City—in large part because they had been involved every step of the way in creating the first consensus-based, integrity-focused code of ethics and values in California.
They also had first-hand experience of the sustained effort of the City organization to make the City's ethics and core values real in everyday work. The 2008 survey showed residents rated all city services as 9 or above on a 10 point scale.
In 2008, ten years into the program, 87% of residents said the City was going in the right direction.
By 2024, that number had dropped by more than half — to 40%.
What happened? And what, if anything, has the City learned?
In 2009, Santa Clara reached an agreement to bring the 49ers to town.
In 2010, voters approved Measure J — 14,628 to 10,505, in a city of 116,000 — to build a new stadium.
The 49ers spent $4.3 million supporting the measure.
A new Stadium Authority, separate and distinct from the City, was created to own, build, and run it on behalf of the people of Santa Clara.
People were told that the Stadium Authority, as a separate entity, would be better able to protect — and contribute to — the City's general fund.
After 2011, the City Council, City Manager, and City Attorney were now also serving as the Santa Clara Stadium Authority (SCSA) Board, Executive Director, and Agency Counsel.
Other City staff also had Stadium Authority positions.
The Stadium Authority reimburses the City for their time.
The Council and the Stadium Authority meet concurrently: Same people. Same room. Same agenda document — different agenda.
Confused? Welcome to Santa Clara City Government. We'll discuss Santa Clara's decision-makers throughout this site. It's important to know the key players and what they are up to. Let's do a little test — no wrong answers. Please play along.
So, it's a Tuesday night at Santa Clara City Hall. You find this meeting underway. What are you looking at? (Click one button. No answers are recorded.)
On this site, "government" means the people making decisions on behalf of the public — the City Council, City Manager, City Attorney, and other senior officials, acting as individuals and as the city organization.
In Santa Clara, those same individuals may act as the City Council at one moment and the Stadium Authority at the next.
Understanding who is acting, and under which set of responsibilities, is essential to understanding how Santa Clara is governed today.
This complicated structure can make city government feel distant — as if decisions are being made by people disconnected from the everyday realities of the community they serve.
When that happens, trust begins to erode, and people start to feel that city government is something done to them, rather than by them and for them.
Trustworthy government communicates something different. Good government should feel like neighbors — first among equals, supported by professional staff — making decisions with the wisdom, experience, and moral maturity to do the right thing, earning trust because their decisions align in practical ways with the City's core values.
When Dr. Shanks first taught the City Council methods for ethical decision-making, a Council member said, "If we made decisions this way, who could disagree with us?" Dr. Shanks replied: "People can always disagree with your decision's out comes. But they should agree that you tested your biases and the potential outcomes of the decision by using time-tested, well-grounded good governance guiding principles."
For more than a decade, Santa Clara’s ethics program worked.
It worked because it was built around two clear goals:
The Code of Ethics & Values defined what ethical leadership looked like in practice — not just in principle — and applied to everyone in City service.
Strong leadership, ongoing training, and an engaged public made those standards real.
It worked because the City treated ethics as central to how it governed.
Then it didn’t.
Beginning around 2008 — and accelerating after long-time City Manager Jennifer Sparacino and her Deputy CM Carol McCarthy retired — priorities changed.
The program wasn't ended by a single decision. It was dismantled piece by piece.
Quietly.
Without a public vote. Without explanation.
By the time most residents noticed, there was little left to save — only public trust to rebuild.
Santa Clara started to dismantle its program in large part because previous City Council's began to take it from granted. When the 49ers came to town, they bedazzled the Council with celebrity and possibility, and the promise of new dollars coming into the City.
The City's priorities shifted, and Dr. Shanks left when ethics and public trust were no longer priorities.
But to claim it was just a shift in priorities does not honor the truth. In 2006 the 49ers announced their plans to build in Santa Clara. By 2009, discussions were well underway, but was a year before voters would approve the Stadium with Measure J.
Dr. Shanks had grown concerned about the number of ethics issues the newspapers were bringing up that, he believed, the Council was ignoring. In 2009 (and again in 2010 and 2011) he submitted proposals to Senior Staff for a special initiative, called an Ethics Impact Report, in which Staff would be trained to include potential ethical impacts of decisions about the stadium as they came up. They would not make decisions, just flag areas of concern. Not to block the stadium, but to protect public trust.
He wrote, "Few decisions have the potential to impact public trust as Stadium decisions."
Without public discussion, the word came back from somewhere that the city was not interested in making a special point, or any point, about stadium ethics.
After the Civil Grand Jury reported that the 49ers outplayed the City's negotiators and about the 49ers long-term plan to contest property taxes, the benefits of ethics analysis then, and now, can not be stressed enough.
The lesson the City should have learned is that good public decisions require more than legal compliance. They require identifying and addressing the ethical issues involved.
A well-reasoned decision asks:
The question is not simply, “Which side should win?” And "why I'm supporting the motion, or not."
It is:
“Is there a better way to act — one that meets more of our ethics standards and fiduciary responsibilities?”
👉 [See How Ethical Decisions Are Made]
Here's what happens when ethics is left out of major decision-making.
Something felt off in 2017, but no one identified the reason: it was the first year in nearly two decades that Santa Clara had stopped actively investing in ethics and public trust.
Ethics & public trust did not appear on the list of Council priorities. For the first time, no funds had been allocated in the budget for expert ethics consulting. The City no longer supported campaign ethics commitments, the Vote Ethics resident education and accountability program, or City-sponsored candidate forums.
When five Asian American residents sued the City, there was no ethics infrastructure left to advise the City on the many ethics issues involved.
Plaintiffs argued that Santa Clara's at-large election system had diluted minority voting power for decades. They were right. Asian residents make up more than half of Santa Clara's population — yet in the City's 70-year history, not a single Asian American had ever been elected to the City Council.
This was not simply a legal or statistical issue. It was a defining ethical test — a test of the City's core values in real time. It raised fundamental questions of fairness, rights, justice, harm, and the community's best interests. Every one of those ethics principles pointed in the same direction: move to district elections.
The City went in the other direction. It fought to preserve the status quo at every turn. It failed.
The result: $6 million in public funds spent defending a system the courts ultimately rejected. A fractured relationship with the City's largest demographic. Lasting divisions that contributed to what the 2024 Civil Grand Jury later described as "irreconcilable differences" on the City Council. And the same district elections Santa Clara would have had if it had acted on principle in the first place — $6 million poorer.
Was the City's decision to fight for the status quo the right thing to do for the people of Santa Clara? Was it designed to build public trust?
The ethics infrastructure that might have helped the City ask those questions — and answer them honestly — was gone. The City made a decision without the benefit of ethics analysis. That was a mistake.
The City appears to have learned very little from its poor decision to fight the Voting Right lawsuit. The City should have learned that legal advice does not always protect public trust; and that decisions will always be flawed unless serious consideration is given to discussing and resolving ethics issues.
It does seem to have learned how to delay, deny, dismiss, make claims that can't be verified, attack the messenger, and even twist facts to support their biases and self-perception that Santa Clara has no public trust problem.
This Council has doubled down on its disregard for ethics, and even after three Civil Grand Jury reports have documented ethics and governance failures, nothing has changed. Now even Senior City staff appears to be "going along to get along."
More than 20 years ago, the former City Manager of Palo Alto affirmed what all the professional public administration associations, including the Internation City Managers Association, which Mr. Grogan well understands, teach their members:
Despite its hands-off approach to ethical leadership and public trust, Santa Clara has created, perhaps inadvertently, a once-in-a-generation defining moment for ethics and public trust. It's going on right now.
At a time when the City is preparing for global events like the World Cup and managing hundreds of millions of dollars in infrastructure projects, it has also launched four major efforts—all at once:
Each of these decisions could reshape how the City governs itself--and each has the potential to change the City's direction for the better, or to continue down the unethical slippery slope the City is on.
Taken together, they will determine whether Santa Clara strengthens, weakens, or destroys ethical leadership, good governance, and public trust for decades to come. The stakes are that high.
For the past several months as we prepared this website, we have studied the City's approach to these issues. We have found that approach surprising, if not shocking.
We are left with questions the people of Santa Clara deserve to have answered.
.
Will the Charter embed a best practices ethics infrastructure, good governance and public trust protections—with assurances of real public engagement—and apply them equally to the City, the Stadium Authority, all other authorities where the City Council exercises power, and other City public/private partnerships?
Or will ethics remain optional, leaving both vulnerable to the whims and shifting political allegiances of whichever City Council is in power?
Will the City create an independent Ethics Commission with full authority over both the City organization and the Stadium Authority, with real independence, resources, staffing and best practices to succeed with ethics and public trust training, advice, enforcement, and oversight?
Or will it establish a weak body, an ethics "program"—or continue with no meaningful oversight at all?
We hope the City's consultant will share the research result that shows the most effective ethics commissions were established by citizen ballot initiatives or referenda.
Will Santa Clara restore and strengthen its values-based Code of Ethics & Values—and apply it to City and the Stadium Authority?
Or replace it with a minimal compliance code—or none at all—leaving the Stadium Authority and the City without meaningful standards?
A one-time Stadium "put right" decision to transfer operational control to the 49ers—for both NFL and non-NFL events—and give the 49ers all the revenue from all sources for the next 27 years.
Will the 49er-PAC majority approve what the team wants or get independent analysis of benefits and liabilities and decide for the people?
Can the people believe what their 49er PAC supported Stadium Authority Board members will tell them?
Before debating that question, we suggest everyone read the March 18, 2025 Keyser Marston initial high-level analysis of the 49ers economic impact study.
We were surprised to find this report and astonished when we could only find it as an attachment to the August 2025 City updated response to the 2024 Outplayed report.
Every major decision is evaluated for cost, efficiency, and legality.
But two questions are almost never asked:
When these questions are ignored, even legal and efficient decisions can fail the most important test:
That belief is necessary for public trust.
Now, with so much at stake, these questions are even more important. They have the power to change the City's future--if the public engages, insists, and prevails.
When we refer to “the government” in Santa Clara, we mean the people who have the power to make decisions on behalf of residents and to spend public resources.
That includes the City Council, City Manager, City Attorney, and Finance Director—as individuals and as a group responsible for setting direction, making decisions, and overseeing public funds.
In Santa Clara, it also includes those same officials when they are acting as the Santa Clara Stadium Authority.
The Stadium Authority is a separate legal entity. But it is governed by the same elected and appointed officials who serve the City:
The same people. The same decision-makers. Acting under a different legal structure.
When these officials act as the City, they ought to be bound by:
When those same officials act as the Stadium Authority, those same standards are not always clearly applied, enforced, or even addressed.
This creates a situation where:
For the purposes of this site:
Because from the public’s perspective:
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When we refer to “the government” in this section, we are referring primarily to the City Council, City Manager, and City Attorney—as individuals and as a group making decisions and setting direction for the City.
The analyses and conclusions you will find throughout this site are based on publicly available information, our own communications with City officials, and reporting from reputable news organizations.
A clear pattern emerges from these sources. It describes what City government looks like today through an ethics lens and with a public trust perspective.
When we refer to “the government” in this section, we are referring primarily to the City Council, City Manager, and City Attorney—as individuals and as a group making decisions and setting direction for the City.
The analyses and conclusions you will find throughout this site are based on publicly available information, our own communications with City officials, and reporting from reputable news organizations.
A clear pattern emerges from these sources. It describes what City government looks like today through an ethics lens and with a public trust perspective.
To understand what this Council really thinks about ethical leadership, one another, the public, and the Ethics & Values Program it has been dismantling, we encourage residents to watch—or read the transcript of—the July 11, 2023 Council meeting.
The agenda item was whether to establish an independent ethics commission, as recommended by the Santa Clara County Civil Grand Jury in Unsportsmanlike Conduct (October 2022).
The Council had already rejected the recommendation once for its January 2023 official response. It was brought back for discussion and reconsideration six months later.
The discussion was the final 50 minutes of a six-hour meeting. Only the Council and senior staff were present in Council Chambers.
Very few members of the public, if any, watched online. No media covered it.
City staff made no formal recommendation—an unusual occurrence.
As you watch or read, keep in mind that some statements reflect individual opinions or incomplete information, and may not fully reflect the City’s ethics program as it was actually designed and implemented. A question to guide your thinking:
Watch the meeting or read the transcript.
Draw your own conclusions.
Read what was missing from the agenda report →
See the Candidate Guide to Running for Office →
Over the past several years, a clear pattern has emerged in Santa Clara’s most important decisions.
These examples show what happens when ethics and public trust are left out of decision-making.
Each of these decisions would likely have been very different if the City had asked—and answered honestly—two questions:
Why, if at all, is this the right thing to do for the people of Santa Clara?
How, if at all, is this likely to build public trust?
For additional details for each numbered story below, click on the + (plus) sign on the left. To close the details, click on the - (minus) sign.
Now the same City Council that made the ethically questionable decisions we listed above faces four decisions that present a genuine opportunity to rebuild public trust — perhaps the most significant opportunity in a generation.
But the 49er PAC majority and senior City staff, who have enabled them for the past three years, are approaching these decisions the same way they have approached ethics, accountability, and public participation since they were elected in 2020: hire a consultant they control, structure the process to limit public input, and reach a predetermined conclusion.
The window to change that outcome is open at this moment in mid-March 2026. It will not stay open long.
For four years, residents have complained. Three Civil Grand Jury reports have documented ethics and governance failures. An ethics expert has been raising the alarm publicly since 2022. The City's own survey shows 60% of residents believe Santa Clara is going in the wrong direction.
Nothing changed. If anything, the complaints and reports have only sped up what we can only describe as an anti-ethics and anti public trust agenda.
We hope there is another explanation: gross incompetence,
Someone realized the easiest way to stop ethics complaints is to eliminate the ethics code — so they are replacing Santa Clara's comprehensive, values-centered Code with a follow-the-law compliance document, drafted behind closed doors by a law firm.
Someone realized the more they rejected an independent ethics commission, the more the Civil Grand Jury would keep recommending one — so now they are studying it, asking questions that cities of every size have already answered, until they can say: we studied it, and it's just not right for Santa Clara.
That is what this site does. Here is what we promise:
We will be fact-based. Our analyses ask what a reasonable person would conclude with access only to what the public can access: what does this document actually say, and what does it mean for public trust? We follow the evidence. We correct errors when we find them.
We will cover what is happening — the ethics code revision, the ethics commission study, the Charter Review — through an ethics lens, so residents are informed about what their government is doing, or failing to do.
We will tell you what the documents mean — not just what they say. Grand Jury reports, contracts, meeting transcripts, public records. Translated into plain language, analyzed for their ethics and public trust implications.
We will create space for genuine democratic dialogue — because the City has been steadily removing opportunities for residents to speak to their government, much less to one another. That space needs to exist somewhere.
We will not tell you what to think — but what to think about, how to think it through, and how to turn thought into practical and effective action for the common good.
We will be honest about what we don't know — and rigorous about what we do.

Twenty-five years ago, a long-time Santa Clara resident on the ethics ordinance committee pulled Dr. Shanks aside after one of the committee meetings. He didn't want Dr. Shanks to be disappointed if other residents didn't respond to the request to participate in the ethics development process.
"You've got to understand," he said. "Santa Clara residents won't respond to City Hall unless there's a bulldozer with the City's name on it in their front yard. It's already knocked down the fence and it's on its way to the front door. Then they'll respond."
After working on this site for the past five months, we believe that bulldozer has arrived. It has already knocked down your front fence, and it's on its way to your front door. There is no time to lose.
The people are the only force with the political power to change a city's direction. Thomas Jefferson understood what this moment requires:
Whenever the people are well informed they can be trusted with their own government; that whenever things get so far wrong as to attract their notice, they may be relied on to set them to rights.
Article II Section 1 of California's Constitution makes it law:
All political power is inherent in the people. Government is instituted for their protection, security, and benefit, and they have the right to alter or reform it when the public good may require.
The public good needs your attention. Public Trust Now is here to help.
Santa Clara was once a role model for ethical leadership and public trust. Residents can help the City become that again. Here's how to start.